Upgrading our card editor, like  upgrading/changing anything in life, hasn’t come without a few bumps and quirks. That goes without saying, right? From these unexpected challenges comes learning and understanding, the result being a better product or service!

I want to share with you the actions of our CEO when discovering a glitch that affected some card senders who’s cards did not get sent. In my case, I received  an email from the CEO, listing those  that didn’t  receive my cards. He went on to say that each one of those people would receive a personal card of apology from him, including a gift. Also, our personal accounts were reimbursed double that which was spent sending those cards!

Again, I ask you, would your boss do this?

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